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Customer Success - Customer Care Specialist
PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time
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Job Description
- Req#: 3986
Employer Industry: Workplace Technology Solutions
Why consider this job opportunity:
- Comprehensive health, dental, vision, and pet insurance coverage
- Up to $1,000 company HSA contribution
- Flexible PTO to maintain work-life balance
- 401(k) plan with company match to support your financial future
- Opportunity to join a dynamic team focused on innovation in the workplace
What to Expect (Job Responsibilities):
- Respond to customer inquiries and resolve issues promptly and professionally
- Handle invoicing and billing questions, ensuring accuracy and timeliness
- Manage renewals and contract updates, keeping customers informed
- Document customer interactions and maintain detailed records
- Collaborate with other departments to ensure comprehensive customer support
What is Required (Qualifications):
- High school diploma or equivalent
- Excellent verbal and written communication skills in English
- Strong problem-solving abilities and attention to detail
- Ability to handle multiple tasks and prioritize effectively
- Previous customer service experience is advantageous but not required
How to Stand Out (Preferred Qualifications):
- Additional education or relevant experience in customer service
- Familiarity with customer support software and computer systems
#WorkplaceInnovation #CustomerService #CareerOpportunity #EmployeeBenefits #TechJobs
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