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Customer Success - Customer Care Specialist


PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time

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  • Job Description

      Req#: 3986
      Employer Industry: Workplace Technology Solutions

      Why consider this job opportunity:
      - Comprehensive health, dental, vision, and pet insurance coverage
      - Up to $1,000 company HSA contribution
      - Flexible PTO to maintain work-life balance
      - 401(k) plan with company match to support your financial future
      - Opportunity to join a dynamic team focused on innovation in the workplace

      What to Expect (Job Responsibilities):
      - Respond to customer inquiries and resolve issues promptly and professionally
      - Handle invoicing and billing questions, ensuring accuracy and timeliness
      - Manage renewals and contract updates, keeping customers informed
      - Document customer interactions and maintain detailed records
      - Collaborate with other departments to ensure comprehensive customer support

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Excellent verbal and written communication skills in English
      - Strong problem-solving abilities and attention to detail
      - Ability to handle multiple tasks and prioritize effectively
      - Previous customer service experience is advantageous but not required

      How to Stand Out (Preferred Qualifications):
      - Additional education or relevant experience in customer service
      - Familiarity with customer support software and computer systems

      #WorkplaceInnovation #CustomerService #CareerOpportunity #EmployeeBenefits #TechJobs

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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