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Customer Success Engineer Intern
PayCompetitive
LocationBoston/Massachusetts
Employment typeOther
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Job Description
- Req#: 4699283007
Employer Industry: Environmental Technology
Why consider this job opportunity:
- Gain real-world experience in a fast-growing environmental technology company
- Work on meaningful projects that impact stormwater management and sustainability
- Collaborate with industry professionals and expand your technical and customer engagement skills
- Flexible remote/hybrid work options
- Opportunity to participate in the MassCEC Clean Energy Internship Program
What to Expect (Job Responsibilities):
- Assist in educating customers on the software platform, system configurations, and documentation
- Support troubleshooting efforts for hardware and software-related customer inquiries
- Help manage and track customer support requests
- Conduct research on warranty information and assist in the return process for hardware components
- Organize and maintain customer site metadata and documentation
What is Required (Qualifications):
- Currently pursuing or recently obtained a degree in Environmental Science, Engineering, Computer Science, or a related field
- Strong communication skills (written and verbal) with the ability to explain technical concepts
- Detail-oriented with strong organizational and problem-solving abilities
- Some experience or coursework in IoT, environmental monitoring, or data analysis
- Basic familiarity with web technologies (HTML, APIs) or programming (Python, JavaScript, R) is helpful
How to Stand Out (Preferred Qualifications):
- Interest in water resources, stormwater management, and environmental sustainability
#EnvironmentalTechnology #CustomerSuccess #InternshipOpportunity #Sustainability #IoTApplications
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