Employer Industry: Digital Guest Engagement Platform for the Hospitality Industry

Why consider this job opportunity:
- Salary up to $120k
- Opportunity for career advancement and growth within the organization
- Flexible work environment with 2 days required in the office
- Collaborative and supportive team culture
- Chance to work with leading restaurant and convenience store brands
- Competitive benefits package including medical, dental, vision, and more

What to Expect (Job Responsibilities):
- Regular engagement with assigned clients to enhance their experience
- Ensure client contract renewal rates meet or exceed targets
- Lead the development and execution of Strategic Business Reviews
- Identify new opportunities and involve appropriate sales resources
- Maintain accurate records of account profile, key contacts, and activities

What is Required (Qualifications):
- 6+ years of customer success or account management experience
- Strong communication and interpersonal skills
- Ability to build relationships with C-level account contacts
- Experience with SaaS products
- Comfort with ambiguity and creative problem-solving skills

How to Stand Out (Preferred Qualifications):
- Experience in the restaurant industry or with point-of-sale systems
- Experience with client service and delivery of training sessions

#HospitalityIndustry #CustomerSuccess #CareerGrowth #CompetitiveSalary #RemoteWorkOpportunity

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