Employer Industry: Digital Asset Management and Content Workflow Solutions

Why consider this job opportunity:
- Competitive annual salary with variable pay incentives
- Opportunity for career advancement and growth within the organization
- Work in a dynamic environment recognized as one of the Best Places to Work in NYC
- Engage with top-tier clients in the sports industry, enhancing your professional network
- Comprehensive benefits package including 401(k) with company match, medical, dental, and vision insurance, and generous PTO
- Commitment to diversity, equity, and inclusion in the workplace

What to Expect (Job Responsibilities):
- Manage a strategic portfolio of 100-150 sports customers through a blend of digital tech touch and one-on-one interactions
- Collaborate with clients to identify improvement areas and optimize their use of the PhotoShelter platform
- Provide strategic consultations and ongoing support as a trusted advisor and product expert
- Develop and implement strategic account plans to maximize customer lifetime value and retention rates
- Conduct training sessions and customer success calls to drive product adoption and educate clients

What is Required (Qualifications):
- 4-7 years of experience managing a book of business in recurring revenue, including renewal and upsell processes
- 2-3 years of experience in social media marketing, digital asset management technology, or relevant sports business experience
- Ability to articulate value clearly to various stakeholders within the customer base
- Deep understanding of customer success methodologies and best practices
- Proven track record in growing and expanding revenue streams

How to Stand Out (Preferred Qualifications):
- Entrepreneurial mindset focused on business strategy and customer success
- Excellent problem-solving and analytical skills
- Highly organized and process-oriented with comfort in basic data analysis

#DigitalAssetManagement #CustomerSuccess #SportsIndustry #DiversityAndInclusion #CareerGrowth

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