Employer Industry: Real Estate Technology

Why consider this job opportunity:
- Salary up to $46.10 per hour
- Eligible for equity awards based on experience, performance, and location
- Comprehensive medical, dental, vision, life, and disability coverage
- Flexible remote work environment allowing employees to work from anywhere in the U.S.
- Opportunities for professional growth and development within a supportive team
- Recognized as one of the 100 Best Companies to Work For

What to Expect (Job Responsibilities):
- Assist customers in effectively using the product and ensure successful setup within their first 90 days
- Proactively engage with new customers through calls, texts, and emails to facilitate their success
- Conduct training sessions and strategy calls via Zoom to help customers implement best practices
- Maintain relationships with key accounts, providing regular check-ins and support as a trusted advisor
- Advocate for customer needs across the company and educate them about new features and functionalities

What is Required (Qualifications):
- 3-5 years of experience in a customer-facing success role with enterprise-level accounts at a SaaS company
- Exceptional written and verbal communication skills
- Tech-savvy with proficiency in navigating SaaS applications and integrations
- Ability to establish rapport with clients and a consultative approach to identify business opportunities
- Proven ability to adapt and learn continuously in a dynamic environment

How to Stand Out (Preferred Qualifications):
- Experience in the real estate industry is beneficial but not required
- Previous remote work experience is considered an asset
- A growth mindset with a strong desire to excel in all tasks and responsibilities
- Ability to manage time effectively, especially during onboarding and for clients at risk of low adoption
- A proactive attitude towards problem-solving and project initiation

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