Employer Industry: Legal Technology

Why consider this job opportunity:
- Salary up to $193,700
- Comprehensive benefits package including health, dental, and vision insurance
- Flexible work-life balance with options for remote work and generous vacation policies
- Opportunities for personal and professional growth through learning and development programs
- Inclusive culture that promotes diversity and social impact initiatives
- Chance to work with cutting-edge AI-based software products in the legal industry

What to Expect (Job Responsibilities):
- Onboard and coordinate training for clients on software, developing customized training programs
- Regularly communicate with clients to ensure their needs are met and maximize software value
- Manage client accounts and offer tailored software solutions to address specific needs
- Provide support by answering questions about product usage and troubleshooting technical issues
- Collaborate with product and engineering teams to ensure client needs are addressed by new features

What is Required (Qualifications):
- Law degree or formal legal education, or substantial experience working with law firms and attorneys
- Experience in legal technology and/or with AI-based software platforms
- Strong presenting and communication skills with experience in customer training
- Interest in learning about new technology and software
- Personable attitude with a positive approach to problem-solving and customer support

How to Stand Out (Preferred Qualifications):
- Experience working on cross-functional teams focused on enhancing customer experiences
- Familiarity with SaaS software adoption and customer success best practices

#LegalTechnology #CustomerSuccess #CareerGrowth #FlexibleWork #DiversityAndInclusion

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