Employer Industry: Aviation Software Solutions

Why consider this job opportunity:
- Salary range of $70,000 - $80,000 annually
- Full benefits package including Medical, Dental, Vision, and 401(k) plan
- Flexible Time Off policy and seven paid holidays plus wellness days
- Opportunities for professional development and growth within the organization
- Positive and collaborative work environment focused on customer success
- Chance to work in a dynamic industry that supports pilot training and aviation

What to Expect (Job Responsibilities):
- Manage a portfolio of customer accounts to enhance customer satisfaction and retention
- Communicate proactively with customers to advocate for their needs and maximize product utilization
- Identify growth opportunities within customer accounts and execute on established target lists
- Collaborate cross-functionally with internal teams to deliver tailored solutions for customers
- Help customers adopt best practices within the software to drive value and ROI

What is Required (Qualifications):
- Bachelor's Degree in business or a related field
- Experience in customer success management
- Solid organizational and planning skills
- Strong written and verbal communication skills
- Familiarity with tools such as HubSpot, Pendo, PlanHat, and Google Suite

How to Stand Out (Preferred Qualifications):
- Knowledge of the Aviation industry and terminology
- A passion for building relationships and helping customers succeed
- Positive attitude and a desire to contribute to a motivated team

#AviationSoftware #CustomerSuccess #CareerGrowth #FlexibleWork #InclusiveWorkplace

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