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Customer Success Manager (Paid Search)


PayCompetitive
LocationAustin/Texas
Employment typeFull-Time

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  • Job Description

      Req#: MVOtSOBPOQKC
      Employer Industry: Search Intelligence Technology

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Trust-Based Vacation: Take as much time off as you need, when you need it
      - Remote-First: Flexibility to work fully remote or hybrid in the Austin, TX area
      - Private Medical Insurance: Fully covered health care
      - Mental Health Support: 24/7 confidential counseling and access to wellness services
      - Competitive pension schemes available from day one

      What to Expect (Job Responsibilities):
      - Learn about the product, business, tools, and processes to ensure success in the role
      - Arrange calls and face-to-face meetings with key stakeholders on a pre-assigned client list
      - Drive engagement through monthly catch-ups and contribute to Quarterly Business Reviews
      - Act as a trusted advisor, providing strategic insights and best practices to clients
      - Co-own success plans with clients, guiding them through key milestones and capturing outcomes

      What is Required (Qualifications):
      - Minimum 3 years of experience managing Google Ads/Paid Search accounts for clients
      - Strong understanding of the Digital Marketing landscape, including the Search ecosystem
      - Experience in client-facing roles with strong stakeholder skills up to CxO level
      - Strong analytical skills
      - Customer-centric approach focused on delivering value

      How to Stand Out (Preferred Qualifications):
      - Background in SaaS or Digital Agency
      - Experience with competitive intelligence tools
      - Familiarity with Looker Studio

      #SearchIntelligence #CustomerSuccess #DigitalMarketing #RemoteWork #CareerGrowth

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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