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Customer Success Manager (REMOTE US)
PayCompetitive
LocationJersey City/New Jersey
Employment typeFull-Time
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Job Description
- Req#: 250
Employer Industry: Retail Marketing Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work with major consumer packaged goods manufacturers
- Engage in innovative and results-oriented marketing solutions
- Opportunity to manage and optimize diverse marketing programs
What to Expect (Job Responsibilities):
- Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs, including managing contracts and processing program assets
- Collaborate closely with Sales to provide executional details and support for assigned accounts
- Build and maintain strong relationships as a liaison between Sales, Clients, and Internal departments
- Manage multiple programs, ensuring timely execution and addressing client inquiries
- Evaluate processes for continuous improvement and assist with special projects as assigned by leadership
What is Required (Qualifications):
- Bachelor's Degree in Business, Communications, Marketing, or a related field (or equivalent relevant work experience)
- Minimum of 2-3 years of experience in Campaign Management, Customer Success, or Customer Service/Client Services
- Excellent organizational skills with strong attention to detail
- Strong time management skills and ability to work independently in a dynamic environment
- Proven ability to establish and maintain strong internal and external partnerships
How to Stand Out (Preferred Qualifications):
- Experience with Salesforce
- Proven track record of mitigating problems through effective troubleshooting
- Strong skills in presenting complex information clearly to team members
- Adaptability to changing business needs
#RetailMarketing #CustomerSuccess #CareerOpportunity #InnovativeSolutions #MarketingPrograms
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