Employer Industry: Education Technology

Why consider this job opportunity:
- Salary up to $93,500
- World-class health benefits including medical, dental, and vision
- Generous paid vacation and sick time off, plus 12 paid holidays
- Opportunities for professional development with tuition reimbursement
- Parental leave program offering up to 20 weeks, with 14 weeks paid
- Supportive work environment focused on employee well-being and assistance programs

What to Expect (Job Responsibilities):
- Drive adoption, retention, and expansion among key customer accounts by understanding their needs and crafting success plans
- Build and manage relationships with key stakeholders across districts to enhance awareness and engagement
- Develop communication strategies to monitor account health and deliver positive student outcomes
- Collaborate with sales, marketing, and product teams throughout the customer success journey
- Adapt strategic plans based on customer needs and performance metrics to achieve long-term goals

What is Required (Qualifications):
- Proven ability to build relationships and establish rapport with customers
- Experience leading project implementations and coordinating with external teams
- Strong technical skills with a willingness to learn new software and techniques
- Excellent written and verbal communication skills, with the ability to convey complex information simply
- Experience in Educational Administration and/or SaaS environments with large account implementations

How to Stand Out (Preferred Qualifications):
- Familiarity with Salesforce, Gainsight, Microsoft Suite, and remote work tools
- Experience working with Student Information Systems and/or Multi-Tiered System of Supports (MTSS)
- Ability to travel 10-20% of the time for client engagements

#EducationTechnology #CustomerSuccess #CareerOpportunity #CompetitivePay #EmployeeBenefits

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