Employer Industry: Education Technology

Why consider this job opportunity:
- Salary up to $70,000 base salary plus $15,000 incentive target
- Comprehensive health benefits including Medical, Dental, Vision, and Telehealth
- 401(k) with company match and flexible spending accounts
- Generous paid time off including 12 paid holidays and parental leave
- Opportunities for professional development through tuition reimbursement
- Supportive and inclusive workplace culture that values diversity

What to Expect (Job Responsibilities):
- Drive adoption, retention, and expansion among key district and school accounts
- Build and manage relationships with stakeholders to foster awareness and engagement
- Develop communication strategies to monitor account health and deliver successful outcomes
- Collaborate with sales, marketing, and product teams to enhance the Customer Success journey
- Anticipate customer needs and adapt strategic plans based on performance metrics

What is Required (Qualifications):
- Proven ability to build rapport and trust with customers
- Experience in leading project implementations and influencing cross-functional teams
- Strong technical skills and eagerness to learn new software
- Excellent written and verbal communication skills
- Previous experience in Educational Administration and/or SaaS implementations

How to Stand Out (Preferred Qualifications):
- Experience with Salesforce, Gainsight, and Microsoft Suite
- Familiarity with Student Information Systems and MTSS (Multi-Tiered System of Supports)
- Ability to travel 10-20% of the time

#EducationTechnology #CustomerSuccess #CareerOpportunity #HealthBenefits #DiversityAndInclusion

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