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Customer Success Partner - Operations Lead


Pay$126000.00 - $210000.00 / year
LocationIrving/Texas
Employment typeFull-Time

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  • Job Description

      Req#: JR0116495
      Employer Industry: Healthcare Technology

      Why consider this job opportunity:
      - Salary up to $210,000
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits package, including annual bonuses and long-term incentive opportunities
      - Collaborate with cross-functional teams to drive innovative digital solutions
      - Foster a culture of accountability and compliance within a supportive work environment

      What to Expect (Job Responsibilities):
      - Develop and implement operational strategies to streamline processes and enhance efficiency
      - Establish governance policies to ensure compliance with regulatory standards
      - Analyze operational effectiveness and drive continuous improvement initiatives
      - Oversee reporting and analytics initiatives to track progress and identify areas for improvement
      - Collaborate with departmental leaders on operational budgets and resource allocation plans

      What is Required (Qualifications):
      - 8+ years of operations experience delivering high-quality technology services
      - 3+ years in a customer-facing or team lead role
      - Proven record of success in running an IT Service Management operating model
      - Strong understanding of regulatory requirements and governance principles
      - 4-year degree in computer science or related field, or equivalent experience

      How to Stand Out (Preferred Qualifications):
      - Knowledge of and experience in the Healthcare industry in an IT role
      - Experience supporting SAP-enabled platforms
      - Solid background in cloud architecture and microservices
      - Exceptional verbal and written communication skills
      - Strong leadership skills that inspire team confidence and respect

      #HealthcareTechnology #OperationsLeadership #CareerGrowth #CompetitiveSalary #InnovativeSolutions

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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