Employer Industry: Transportation Services

Why consider this job opportunity:
- Opportunity to earn commissions on sales closed for assigned opportunities
- Supportive and collaborative work environment
- Potential for career advancement within a growing company
- Engage with diverse clients in the social, family, and wedding segments
- Flexible work environment with the ability to manage multiple tasks
- Comprehensive training on transportation services and CRM applications

What to Expect (Job Responsibilities):
- Coordinate and oversee the quality control process for reservations, ensuring accuracy for seamless service delivery
- Provide active trip support, maintaining communication during service with customers, operators, and drivers
- Act as a liaison between the sales team and customers to ensure service fulfillment
- Manage inbound phone lines and online chat to qualify prospects and assist customers
- Generate reports from the CRM and assist with overall account management

What is Required (Qualifications):
- High School diploma required; Associate or Bachelor's degree preferred
- Strong verbal and written communication skills in English
- Proven ability to prioritize and organize work assignments effectively
- Proficiency in Google Suite, including Microsoft Excel and Google Sheets
- Knowledge of CRM applications; experience with Zoho CRM preferred

How to Stand Out (Preferred Qualifications):
- Experience in the travel and tour industry or as a bus operator in a sales or operations role
- Familiarity with reservations systems and online chat platforms
- Strong mathematical reasoning abilities in a customer service context
- Positive attitude and approach to customer interactions

#TransportationServices #CustomerSuccess #SalesOpportunities #CareerGrowth #CRMManagement

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