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Customer Success Specialist North America


PayCompetitive
LocationNew Orleans/Louisiana
Employment typeContract

This job is now closed

  • Job Description

      Req#: C06E5E7AA3
      Employer Industry: Ticketing Platform

      Why Consider this Job Opportunity:
      - Competitive salary and regular salary revaluation
      - Unlimited paid holiday days
      - Opportunity for career advancement and growth within the organization
      - Work remotely
      - Team buildings and company remote office
      - Hardware/remote setup package

      What to Expect (Job Responsibilities):
      - Work closely with customers to ensure satisfaction and improve areas of dissatisfaction
      - Responsible for annual negotiations with existing customers
      - Develop customer relationships that promote retention and loyalty
      - Represent the voice of the customer to provide input into core product, marketing, and sales processes
      - Lead the onboarding process and training of new clients

      What is Required (Qualifications):
      - Native English speaker
      - Proven work experience in a relevant role
      - Ability to communicate and influence stakeholders at all levels
      - Strong attention to detail and ability to manage multiple projects
      - Excellent listening, negotiation, and presentation skills

      How to Stand Out (Preferred Qualifications):
      - Experience in the SaaS environment

      #CustomerSuccess #AccountManagement #OpportunityforGrowth #RemoteWork #CompetitiveSalary

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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