Employer Industry: Payments Software Company

Why Consider this Job Opportunity:
- Competitive salary and benefits package
- Opportunity to work with a diverse and international team
- Remote work flexibility
- Collaborative and innovative work environment
- Opportunity for professional growth and development
- Chance to make a positive impact on product development and client success

What to Expect (Job Responsibilities):
- Provide technical advice and support to prospective customers throughout the sales lifecycle
- Onboard and train new clients on software usage
- Provide ongoing support to clients to optimize software functionality
- Conduct regular check-ins with clients to understand their needs and satisfaction
- Collaborate with the product team to provide client insights for product development and customized solutions

What is Required (Qualifications):
- BA/BS degree
- Highly organized with strong attention to detail and project management skills
- 3-5 years of experience in technical support, software sales, or account management
- Proficiency in discussing technical concepts, including API based integrations
- Excellent written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced environment with a willingness to learn and adapt
- Passion for customer satisfaction and problem-solving

#PaymentsSoftware #RemoteWork #CareerGrowth #TechnicalSupport #CustomerSuccess

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