Tithe.ly
Customer Support Advocate
Pay$22.00 / hour
LocationNashville/Tennessee
Employment typeFull-Time
What's your preference?
Job Description
- Req#: smAEnF90by6w
Employer Industry: Technology for Religious Organizations
Why consider this job opportunity:
- Hourly pay range of $20-$25/hour
- Fully remote position with the flexibility to work from anywhere
- Opportunity to make a meaningful impact by supporting local churches
- Supportive and collaborative work environment with a mission-driven focus
- Chance to develop skills in customer support and technology
What to Expect (Job Responsibilities):
- Provide customer solutions through email, chat, and phone services
- Train and assist customers in adapting to new software and updates
- Track and communicate issues or bugs that customers experience
- Help brainstorm and create efficient processes for the customer support team
- Complete other duties and special projects as assigned
What is Required (Qualifications):
- Passion for serving customers with best-in-class interactions
- Comfortable with technology and software services
- Excellent written and verbal communication skills
- Ability to manage oneself in a fully remote work environment
- Detail-oriented and organized with a willingness to learn
How to Stand Out (Preferred Qualifications):
- Positive and upbeat personality
- Empathetic and patient with customers
- Highly competent with technology and web-based software
- Ability to write in explanatory and procedural styles for diverse audiences
#RemoteWork #CustomerSupport #TechForGood #ChurchSupport #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Tithely provides the tools you need to engage with your church online, stay connected, increase generosity, and simplify the lives of your staff.