Employer Industry: Real Estate Technology

Why consider this job opportunity:
- Salary of $24.00 per hour
- $1,000 referral bonuses available
- Generous PTO policy with 15 days per year and 16 paid holidays, including a day off on your birthday
- Comprehensive insurance offerings, including medical, dental, and vision coverage
- Opportunities for retirement savings with a 401k plan and employee stock purchase options
- Supportive and collaborative work environment with a focus on employee well-being

What to Expect (Job Responsibilities):
- Respond to and resolve customer support tickets via emails, live chats, and phone calls promptly and professionally
- Contribute to the efficiency of the software support department and assist team members as needed
- Serve as a subject matter expert on the platform, confidently addressing customer issues
- Troubleshoot technical problems while maintaining strong communication with customers
- Identify, test, and escalate website issues to Quality Assurance as necessary

What is Required (Qualifications):
- Experience providing high-level customer service, preferably in a technology environment or call center
- Ability to multi-task and manage multiple responsibilities effectively
- Familiarity with both Microsoft and Mac platforms
- Experience using various web browsers
- Ability to type at least 40 words per minute

How to Stand Out (Preferred Qualifications):
- Excellent written and verbal communication skills
- Strong teamwork skills and the ability to collaborate effectively in a team setting

#RealEstateTech #CustomerSupport #CareerOpportunity #CompetitivePay #EmployeeBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.