Employer Industry: Federal Student Loan Servicing

Why consider this job opportunity:
- Salary of $17.75 per hour, plus $4.41 per hour in Health and Welfare benefits
- Health and Welfare benefits cover the full cost of employee-only medical, dental, and vision premiums for a 40-hour workweek
- Opportunity for career advancement and growth within the organization
- Work remotely from home while residing within a specified radius
- Comprehensive training provided to understand federal regulations and company policies
- Supportive and collaborative work environment with a focus on customer service excellence

What to Expect (Job Responsibilities):
- Review customer applications for federal student loan programs for accuracy and completeness
- Handle processing requests and correspondence regarding student loans, updating accounts as necessary
- Adhere to client requirements, policies, and applicable federal and state regulations
- Maintain productivity in a data entry environment while meeting quality assurance standards
- Provide exceptional customer service while ensuring privacy and security of customer information

What is Required (Qualifications):
- High School diploma required
- Minimum of 12 months experience in administrative support and computer use in a business environment
- Ability to obtain and maintain a Public Trust security clearance
- Must reside within a 75-mile radius of Hendersonville, TN
- Current employees of the employer are not eligible to apply

How to Stand Out (Preferred Qualifications):
- Bachelor's degree
- 12 months of experience working on a student loan contract or in a call center
- Proficiency with Microsoft Office applications (Outlook, Word, Excel, OneNote)
- Experience reviewing contracts and application documents for accuracy
- Strong communication skills, both written and verbal

#FederalStudentLoans #CustomerSupport #RemoteWork #CareerOpportunity #HealthBenefits

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