Employer Industry: Government Contracting Services

Why consider this job opportunity:
- Salary of $17.75 per hour, with an additional $4.57 per hour in Health and Welfare benefits
- Health and Welfare benefits cover the full cost of employee-only medical, dental, and vision premiums
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home while adhering to flexible scheduling
- Comprehensive training program to ensure understanding of federal regulations and customer service tools
- Supportive work environment focused on exceptional customer service and compliance

What to Expect (Job Responsibilities):
- Review customer applications for federal student loan programs for completion and accuracy
- Process, report, and correspond on student loan requests while adhering to client requirements and regulations
- Complete tasks in a productive data entry/processing environment while meeting quality assurance expectations
- Maintain borrower account servicing through internal requests and email correspondence
- Ensure high levels of privacy and security while providing exceptional customer service

What is Required (Qualifications):
- High School diploma required
- Minimum of 12 months experience in administrative support
- Minimum of 12 months computer experience in a business environment
- Ability to obtain and maintain a Public Trust security clearance
- Must reside within a 75-mile radius of Hendersonville, TN

How to Stand Out (Preferred Qualifications):
- Bachelor’s degree
- 12 months of experience working on a student loan contract
- 12 months of experience working in a Call Center
- Proficiency with Microsoft Office (Outlook, Word, Excel, and OneNote)
- Experience reviewing contracts and application documents for completion and accuracy

#GovernmentContracting #CustomerSupport #RemoteWork #CareerGrowth #FederalRegulations

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