Employer Industry: Banking

Why Consider this Job Opportunity:

- Competitive pay and benefits package
- Opportunity for career advancement within a global company
- Chance to work with a highly innovative and reputable bank
- Supportive and collaborative team environment
- Opportunity to develop leadership and coaching skills
- Flexible work schedule with evening and weekend shifts available

What to Expect (Job Responsibilities):

- Oversee the performance and workflow of the travel call center agent team
- Provide support, coaching, and guidance to team members
- Ensure operational performance goals and standards are met
- Monitor and assess inbound calls for quality and compliance
- Conduct team meetings, provide updates on best practices, and administer corrective action when needed

What is Required (Qualifications):

- Travel experience required
- 1 or more years of call center agent experience with leadership experience
- Strong leadership attributes and attention to detail
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office
- Ability to take initiative and problem-solve
- Reside within 2 hours of Orlando, FL

How to Stand Out (Preferred Qualifications):

- Experience in a leadership role within the travel industry
- Knowledge of travel industry trends and regulations

#Banking #LeadershipOpportunity #CareerGrowth #CompetitivePay #FlexibleSchedule

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