Milestone is searching for a Security Analyst/Incident Coordinator to serve our growing business at a Fortune 500 enterprise client. The team is responsible for ensuring continuous infrastructure reliability for multiple revenue-generating services.

How You Will Make an Impact:

• Provide support through security operations incident management processes to protect and/or restore service operations as quickly as possible and minimize impact on customers.

What You Will Need to Succeed:

• Minimum 3+ years of experience working in 24x7 enterprise operations, preferably security operations
• Minimum 1+ years of experience working with SIEM, including running investigations (correlating events on different aspects such as source/destination addresses, usernames, and process names)
• Demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management
• A sound understanding of TCP/IP and networking concepts
• Understanding of network design principles with and knowledge of the OSI model.
• Flexibility around being on-call or a scheduled rotation
• Service-oriented approach to resolving customer escalations, incident handling, and response Superior written communication skills
• Strong deductive reasoning, critical thinking, problem-solving, and prioritization skills Ability to rapidly find, assimilate and synthesize information correctly while under pressure
• Bachelor's Degree in any stream is preferred

Preferred Skills:

• IT-related degree or certification
• Prior experience analyzing data and pulling service logs to investigate trends and identify errors
• Network, Security, or Platform certification(s) (S+, N+, MCSP, CNA) is a plus.
• Ideal candidates have strong experience with SIEM tools and security event processes.