Job Description:

Essential Functions:

40% - Writes, reviews, and edits material for policy documents, standard operating procedures, job aids, and other operational documentation and related technical and administrative publications.
Translates complex processes and systems into easily understandable step-by-step processes.
Improves quality, usability, and efficiency of existing documentation.
30% - Researches topics and interviews stakeholders to understand communication product requirements; analyzes business problems and helps prescribe communication solutions.
Utilizes provided tools/workflows to track progress of documentation and ensures publication on approved Governance Tools.
Communicates weekly with management verbally and via written detailed status reports regarding potential problems and concerns.
20% - Leads and participates in meetings to support new policies, initiatives, or operational work groups to understand impacts on processes and documentation.
Provides subject matter expertise to support operational initiatives as needed, including process and system impacts.
Communicates and collaborates with diverse internal and external stakeholder groups and individuals.
10% - Ensures project documentation is in compliance with company legal, business, and regulatory requirements, including common cybersecurity frameworks.

Education Details:

6 plus years of experience as a technical writer or communications experience.
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications:

Knowledge and experience working with common cybersecurity frameworks, including NIST, HIPAA, SOC, etc.

Knowledge, Skills and Abilities:

Ability to grasp technical concepts and effectively convey information to technical and non-technical audiences.
Proficient ability to recognize, analyze, and solve a variety of problems.
Proficient in Microsoft Office programs.
Excellent communication skills, both written and verbal.
Ability to work independently and effectively in small teams is necessary and be able to handle multiple tasks in a fast-paced environment.
Must be a team player, use professional judgment, and support organizational and departmental goals.
Must demonstrate initiative and work well independently as well as a contributing member of a team.
Should be well organized and detail-oriented.

Cybersecurity Policy Technical Writer - Remote / Telecommute

Job Description