The Executive Office of Technology Services and Security (EOTSS) is the state’s lead office for information technology. We provide enterprise level information technology services including network management and security; computer operations; application hosting; desktop provisioning and management; and modern and responsive digital services to 40,000 internal stakeholders plus the residents, business owners and visitors to the Commonwealth of Massachusetts.

(EOTSS) is seeking to hire an experienced Data Analyst to join the Massachusetts Data Office. As a Data Analyst, you will use the state’s data to help agency partners deliver efficient and effective government services and make data-driven public policy decisions. Your work will help improve the lives of Massachusetts residents, businesses, and institutions.

The primary work location for this role will be 1 Ashburton Place, Boston, Massachusetts, 02108. The work schedule for this position is Monday through Friday, 9AM to 5PM EST.

This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days.

Qualities of a Data Analyst:

• Analysts who develop innovative, accurate products that meet business needs.
• Team-oriented specialists who work collaboratively with business leaders, project managers, and engineers to build the right thing.
• Strategic thinkers who improve the function and value of the Commonwealth’s data system.

Duties and Responsibilities:

• Design and develop metrics, analyses, reports, and dashboards to support decision-making and operations across state government.
• Employ a variety of statistical and other software applications, graphics tools, and business intelligence (BI) applications to analyze results, evaluate performance, and project future trends and needs.
• Work with data engineers and architects to evaluate data pipelines and perform data validation and QA/QC tasks.
• Support the design, development, and implementation of data-sharing efforts across Commonwealth offices and agencies; work with team members and outside departments to access data for ongoing projects and other business intelligence needs.
• Support the development of public-facing data analytics and reporting.
• Research and reports on data-management best practices, including in the areas of governance, storage, privacy, and reporting.
• Develop and maintain relationships with outside departments and agencies; work with team members to build communities of practice around data use.

Required Qualifications:

• Two (2) + years of experience in data analysis, reporting, and visualization, using languages and software such as Python, R, SQL, VBA, and business intelligence (BI) tools.
• Strong analytics and critical thinking skills; ability to organize and synthesize large datasets and use data to identify patterns and problems and formulate solutions.
• Demonstrated ability to develop meaningful data products that address important business or policy questions.
• Experience with structured and unstructured data formats including csv, txt, json, and xml.
• Experience with basic applied statistical techniques.
• Ability to produce consistently high-quality output under deadlines.
• Ability to communicate methods and findings verbally, in writing, and visually to technical and non-technical audiences.
• Capable of working both independently and as part of a diverse, multi-skilled team.
• Strong intellectual curiosity; drive to master new skills, systems, and subject matter.
• Ability to pass an FBI background check.

Preferred Qualifications:

• Experience with Amazon Web Services (AWS), Google Cloud Product (GCP) or other cloud computing platform.
• Experience working with confidential, protected, sensitive data; working knowledge of data privacy and handling practices.
• Experience with machine learning tools and models.

• Interest in public policy or administration; experience in a government setting.

Education and Certifications:

• Bachelor’s Degree in Public Policy, Social Sciences, Data Science, or other related field, or equivalent work experience.

First consideration will be given to those applicants that apply within the first 14 days.Please see Preferred Qualifications.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.