Data Analyst

Salary - £27,000 - £40,000

Do you have a real passion for all things data-related and love storytelling through data visualisations? Do you enjoy working with complex data and helping to solve complex business problems? Are you effective working autonomously but also thrive working with similar minded people in a hardworking environment? If you are, this could be the ideal role for you!

Our ideal candidate will also thrive working in a dynamic high performing team where everyone is focussed on producing high quality data solutions using market leading technologies.

A bit about the job:

This role will be part of the Business & Operational Insights team, who are responsible for developing and maintaining data solutions for IWR in relation to Business & Operational Insights. You will be working with stakeholders to understand their requirements and provide data and analytical solutions, often utilising data visualisation. The main area of focus will be on customer complaints data but there is also the opportunity to provide solutions in relation to other customer and business metrics such customer demand, claims, product analysis and telephony.

Our customer base is internal and includes, the immediate directorate, service and customer facing staff and various levels of management. You will land these solutions into production using numerous technologies and ensuring that the relevant governance frameworks are adhered to.

Skills and experience we’re looking for:

• Ability to communicate highly technical problems and solutions at different levels in an easy-to-understand manner

• Self-motivated and excellent attention to detail, with a focus on accuracy and high‐quality outputs

• Experience in using analytics and visualisation tools such as Qliksense (or equivalent), Coding languages such as SQL, Microsoft products including Excel and PowerPoint.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary between £27,000 - £40,000 (depending on skills, experience, and qualifications)

• Bonus opportunity – 8% of annual salary - Actual amount depends on your performance and Aviva’s

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Matthew Drew a call on 0121 234 7664 or send an email to matthew.drew@aviva.com.