Employer Industry: Healthcare

Why consider this job opportunity:
- Salary up to $32.55 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution
- Work remotely anywhere within the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on health outcomes and advance health equity on a global scale

What to Expect (Job Responsibilities):
- Review / research record errors by comparing error reports against system information and raw data files
- Send / Receive emails to / from Clients / Third Party Administrators (TPA) to reconcile / gather necessary information to update and / or process records
- Receive / Send emails to / from Carriers in response to member eligibility questions and verification of enrollment status
- Possess analytical and researching techniques to trend defects and repetitive errors
- Initiate internal tickets to EDI Analysts identifying errors for them to work with Client / Carrier / TPA to correct file

What is Required (Qualifications):
- High School Diploma / GED OR 3+ years of equivalent working experience
- 1+ years of experience in an office setting environment, using the telephone and computer as the primary instruments to perform job duties
- 1+ years of healthcare insurance experience
- Computer skills, including working knowledge of Microsoft Office products: Microsoft Word (editing, etc.)
- Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM the flexibility to work occasional overtime and weekends based on business need (during peak season)

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

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