Overview

Who we are

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

Who we’re looking for

Toyota’s Dealer Training Team Department is looking for a passionate and highly motivated Dealer Training Manager.

The primary responsibility of this role is to serve as product and solution training resource for a broad group of Toyota/Lexus/ Private Label dealerships/affiliates and dealer associates.

This role will be reporting to the Regional Training Manager and can work and reside anywhere in Massachusetts, New Hampshire, Vermont, Connecticut, and Rhode Island Market with access to a major airport.

This person in this role will support the sales portfolio areas within each Region requiring an understanding of the specific criteria and metrics relevant to the portfolio and individual dealers.

What you’ll be doing

• Deliver instructor-led training to audiences of all sizes, pertaining to the customer experience, product positioning, menu selling, overcoming objections, and leasing. Provide additional coaching and training content to elevate dealer performance to a heightened level, thereby increasing Voluntary Protection Products (VPP) and retail/lease contract output.
• Communicate with impact to all audiences, including one-on-one training, small group training, and the facilitation of large classroom training events.
• Continuously expand knowledge and skills in the areas of public speaking, sales training and coaching, product line, market demand, industry changes, and dealer challenges to create impactful training sessions.
• Collaborate with teammates to share best practices with the goal of delivering the content at a consistently elite level individually and as a department.
• Partner with HQ Sales training and development team to sharpen training skills, ensure training consistency, and further tailor training materials based on field and local dealer input for field use.
• 75% travel required.
• Must be currently based out of the New England area or willing to relocate.

What you bring

• Minimum 5 years of retail automotive experience in sales/finance and/or 5 years of experience in a captive finance, retail automotive/insurance environment.
• Strong public speaking skills with the ability to stand in front of large audiences and facilitate a PowerPoint-based training presentation related to automotive retail sales and leasing.
• A high level of knowledge and experience in automotive sales, finance, and insurance.
• Understanding of captive automotive finance business, automotive buying behaviors, and dealership financial services products, services, and operations.
• B.A./B.S. degree or equivalent related experience
• Ability to communicate the value of products and services through dealer-facing training and adapt to different audiences.
• Strong public speaking/presentation skills via, in-person and virtual training delivery methods.
• Demonstrated leadership and consultative selling skills.
• Automotive dealership relations experience.

This position requires driving and air travel. A motor vehicle record that’s acceptable by company standards is required for this position.

Added bonus if you have

• Ability to build relationships with a broad audience both internal and external to Toyota/Lexus/Private Labels
• Strong organizational and stakeholder management skills
• Work collaboratively with other team members
• Strong verbal, written, and analytical skills
• Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.)

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Vehicle purchase & lease programs
• Comprehensive health care and wellness plans for your entire family
• Flextime and virtual work options (if applicable)
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools, and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

The annual base salary range for this position is

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question or need assistance with your application? Please send an email to talent.acquisition@toyota.com .