Company Description

Mid South Auto Supply is a locally owned and operated group of NAPA stores in Northeast Mississippi with locations in Baldwyn, Booneville, Columbus, Corinth, New Albany, and Tupelo. We are a distributor of all things automotive including auto parts, over the road truck parts, farm and agricultural parts as well as automotive paint. We are a family oriented company with excellent benefits and are looking for good, hardworking individuals that want to help us in providing excellent customer service to all of our great customers.

Job Description

PRIMARY JOB FUNCTIONS:

The primary functions of this position are to establish and maintain good relations with NAPA customers by providing courteous, efficient, and professional delivery service in a safe and timely manner. This person must also check invoices to ensure that the parts ordered were correctly pulled for delivery to the customer. The delivery driver must account for cash on COD (Collect On Delivery) orders and maintain an accurate, detailed delivery log.

SECONDARY JOB FUNCTIONS:

Some secondary, yet essential functions of the position are assisting with checking in stock orders and stocking products on the shelves; cleaning and routine maintenance functions for the delivery vehicle and the store; adhering to all safety rules, including the handling of hazardous materials; answering the telephone on occasion; participating in training; and performing all other associated duties assigned by management.

SPECIFIC JOB DUTIES:

1. Deliver parts.

• Be sure correct parts are delivered to the right place.
• Handle cash/charge transactions correctly.
• Handle core/part returns appropriately.
• Maintain a delivery log or tracking system to record all deliveries/pickups made.
• Ensure the security of company assets, vehicles, merchandise, building/property and personnel.
• Provide pickup service for machine shop when instructed.

2. Maintain customer satisfaction.

• Provide timely deliveries.
• Know where to park and who to contact at customer's location.
• Practice effective communication skills.
• Report any problems immediately to store management.
• Apologize to customer if there is a problem.

3. Maintain professional attitude, conduct, and appearance.

• Demonstrate a pleasant, helpful personality; smile!
• Adhere to all company policies.
• Act in a Professional manner at all times.
• Follow NAPA appearance and dress standards.
• Take initiative to assist others with store duties.

4. Maintain store delivery vehicle.

• Keep truck clean, inside and out.
• Inspect truck signage, decals, and NAPA “cap,” and report any repair or replacements needed.
• Ensure that the vehicle is properly licensed and that operating instructions, proof of insurance, and maintenance records are stored inside the vehicle.
• Properly document maintenance records, and report any vehicle requirements to management.
• Periodically check fluid levels, tire pressure, electrical devices, and mechanical components.
• Fill fuel tank at time that will not delay deliveries.
• Report vehicle requirements, accidents, and violations to management.

5. Provide support.

• Assist in store cleanliness and maintenance.
• Keep parking area clean and picked up.
• Help maintain building and property.
• Assist with the checking in of stock orders.
• Report all overages/shortages/damaged merchandise.
• Properly place, display and price merchandise.
• Answer phone on occasion, when appropriate.

6. Participate in training.

• Participate in additional training when available.
• Work to improve technical and product knowledge.
• Attend store meetings, seminars, and clinics when appropriate.
• Demonstrate ability to perform the required duties of this job.
• Assist in training others when appropriate.

7. Perform all other tasks as assigned by management.

• Take pride in yourself, the job and the company.
• Work with others as a team.

Qualifications

PERSONAL REQUIREMENTS:

• Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly.
• Have a well‑groomed, neat appearance, dress appropriately.
• Demonstrate excellent communication and organizational skills in a professional manner.
• Enjoy working with people in a fast-paced setting; be competitive yet have the ability to work calmly under pressure.
• Possess a valid driver's license with no DWI convictions within the past four years and not have over three moving violations or two at-fault accidents in the last three years.
• Have a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission (if required).
• Be able to work retail hours and at any store location as assigned by management.

PHYSICAL REQUIREMENTS:

• Capable of lifting and moving merchandise of up to 60 pounds.
• Able to move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
• Able to bend or stoop to floor-level shelves and be able to reach upper shelves (eight feet) with use of stool or ladder when necessary.
• Able to stand and walk for entire work shift.
• Able to speak clearly and listen attentively.
• Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.

Additional Information

All your information will be kept confidential according to EEO guidelines.