Employer Industry: Insurance and Benefits Services

Why Consider this Job Opportunity:
- Salary up to $65,000
- Opportunity for career advancement and growth within the organization
- Remote position with company-provided equipment
- Comprehensive benefits package including PTO, 401(k) matching, and tuition reimbursement
- Engaging and collaborative work culture with a commitment to diversity and inclusion
- Annual incentive plan based on company and individual performance

What to Expect (Job Responsibilities):
- Manage auditing of group and individual benefits and review customer survey trends
- Ensure client satisfaction by monitoring quality service levels
- Track vendor performance to ensure compliance with service level agreements
- Assist in creating and maintaining training documentation and project files
- Lead multiple medium to large complex projects and document business requirements

What is Required (Qualifications):
- Bachelor's degree or equivalent work experience
- Minimum of 1 year of experience with data analytics
- Basic working knowledge of the dental insurance industry and related operations
- Strong communication and interpersonal skills
- Proficient in MS Office applications, especially Word, Excel, and PowerPoint

How to Stand Out (Preferred Qualifications):
- 1-2 years of business process analysis and improvement experience
- Experience in a team-oriented collaborative environment
- Proven analytical and problem-solving skills
- Familiarity with process mapping and documentation
- Knowledge of CDT coding

#Insurance #BusinessAnalyst #RemoteWork #CareerGrowth #DiversityAndInclusion

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