Employer Industry: Dental Services

Why consider this job opportunity:
- Competitive pay with bonuses available
- Comprehensive benefits package including healthcare, dental, and vision
- Opportunity for career advancement and professional development
- Flexible work schedules with full-time and part-time options
- Supportive and family-friendly work environment
- Remote work opportunity for greater work-life balance

What to Expect (Job Responsibilities):
- Answer calls promptly, aiming for a response time of 3 seconds or less
- Efficiently schedule appointments while maintaining a standard call duration of 5 minutes
- Provide exceptional customer service and patient care at all times
- Manage time effectively while on and off the phone, prioritizing tasks as needed
- Respond positively to constructive feedback to enhance performance

What is Required (Qualifications):
- High school diploma or equivalent required
- 1-2 years of customer service experience, preferably in a phone-based role
- Strong internet connection required for remote work
- Must pass a pre-employment background screen and assessments
- Must provide two professional references at the time of the interview

How to Stand Out (Preferred Qualifications):
- 2 years of post-high school education preferred
- Fluency in Spanish is highly preferred
- Experience in a dental or medical setting is a plus
- Strong multitasking and computer skills, including typing speed of 40 wpm
- Positive attitude with a strong focus on patient care

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