Job summary

We have the exciting opportunity to offer this post either as an Apprenticeship whereby you will be fully supported to develop your skills and training with the support of Bridgwater and Taunton / Yeovil college - or if you already hold the skills and have the experience required - then we welcome your application too.

The role will be to provide efficient and effective administrative duties to the Dermatology Services in Musgrove Park Hospital (MPH) and wider staff which requires flexibility and the ability to provide a wide range of administrative duties as the services develop.

Working closely with the College, our Apprentices gain the technical knowledge, practical experience, wider skills and behaviours they need for their immediate and future job roles, providing opportunities to develop and progress whilst gaining a variety of transferrable skills, learning job specific skills and more and a Level 2 Qualification.

You will need at least two GCSEs at grade 4 (C), including English Language. If you do not have GCSE Maths at grade 4 (C), you will complete Level 2 Functional Skills. During your apprenticeship you will have the full support of your line manager and colleagues alongside the support of your college mentor/assessor.

You must meet the eligibility and enrolment criteria and be able to provide certification of your qualifications and be a UK resident or have the right to remain and work in the UK that has been held for the past 3 years.

This post is fixed term for 12 months.

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.