Employer Industry: Home Improvement Retail

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Engage with customers and make a positive impact on their kitchen and bath projects
- Comprehensive training on kitchen and bath products and services
- Chance to work in a fast-paced, customer-focused environment

What to Expect (Job Responsibilities):
- Provide exceptional customer service by engaging with customers via phone and online, addressing inquiries, and resolving issues
- Drive sales by understanding customer needs for kitchen and bath projects and following up on quotes to convert them into sales
- Assist in scheduling appointments for kitchen and bath designers
- Proactively seek knowledge of kitchen and bath products to serve as a subject matter expert
- Maintain awareness of industry trends to enhance customer interactions

What is Required (Qualifications):
- Must be eighteen years of age or older
- Must be legally permitted to work in the United States
- Minimum of 1 year of work experience in a relevant field
- Strong verbal and written communication skills
- Ability to work independently and as part of a team

How to Stand Out (Preferred Qualifications):
- Experience in a contact center environment
- Sales aptitude, including the ability to close sales and strong presentation skills
- Familiarity with CDM or CRM systems such as Salesforce
- Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook)
- Excellent organizational skills

#HomeImprovement #CustomerService #SalesOpportunity #CareerGrowth #TeamEnvironment

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