Dell Hardware Knowledge Preferred

Techdirect Certification/maintenance of it will be job requirement.

Able to bend and lift IT equipment repetitively daily.

Ability to use small precision tools required for hardware repair.

Windows OS knowledge/troubleshooting a must.

Basic Software Troubleshooting

MAC\Android a bonus

Intune Experience Preferred

Powershell Experience Preferred

Desktop Support Engineer

• Passionate, Self-motivated and driven, with keen attention to detail, action-and-results oriented.
• Excellent interpersonal, verbal/written communication skills as well as strong logical, analytical, and problem-solving skills.
• Able to prioritize and execute tasks in a fast-paced environment.
• Desktop Support End to End.
• Produce and Edit Documentation.
• Support Users from Hire to Retire.
• Implement new Technologies in EUC space.
• Be a Team Player.
• Execute all tasks with highest level of quality and standards.