Tata Consultancy Services
Desktop Support EUC
This job is now closed
Job Description
- Req#: 301250
About TCS
TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.
Skills and Responsibilities:
• Responding to client support requests.• Contacting clients to find out the nature of the problem.• Traveling to the client’s location or connecting via a remote link.• Troubleshooting hardware and software issues.• Installing and maintaining hardware and computer peripherals.• Installing and upgrading operating systems and computer software.• Troubleshooting networking and connection issues.• Advising on software or hardware upgrades.• Providing basic training in computer operation and management.• Completing job reports and ordering supplies.
Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.