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A part of global technology organization Tietoevry, MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides its people with the opportunity to work on impactful, global projects for recognizable brands. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities in a team of thousands of experts located around the globe.

About the role

We are looking to hire a dedicated and highly organized Medical Device Coordinator to join our Clinical Trial Vendor team. In this pivotal role, you will manage and coordinate all aspects of medical device usage in clinical trials, ensuring their seamless integration into trial processes while adhering to regulatory compliance and quality standards.

Responsibilities

• Manage and coordinate all aspects of medical device usage in clinical trials
• Ensure seamless integration of medical devices into clinical trial processes, adhering to regulatory compliance and quality standards
• Oversee the portfolio of medical and provisioned devices on behalf of clinical clients
• Collaborate closely with internal teams, including the Implementation Team, Study Deployment, Commercial, and Procurement
• Maintain and manage relationships with partner vendors who source, store, configure, distribute, and manage the end-to-end (E2E) devices
• Act as the Device representative for clinical studies in all areas
• Report to the Director of Device Logistics & Supply on all device-related activities
• Ensure timely and accurate documentation and reporting of device-related processes and outcomes
• Monitor and ensure the quality and performance of devices throughout the trial period
• Handle troubleshooting and resolution of device-related issues during clinical trials

Requirements

• 4 years of experience in a medical device or clinical environment
• Expertise in Supply Chain Management and Planning
• Experience with Customs and Import procedures
• Excellent communication skills
• Exposure to Project Management
• Proficiency with ERP/WMS systems
• Knowledge of Medical Device Validation and Calibration Requirements
• Experience in Clinical Trials
• SOP Writing
• Experience of working in FTSE 500 company
• Fluent English both written and verbal
• A significant advantage would be
• Vendor Relationship Management
• IMP Drug Supply Experience
• Project Management Qualification
• Lease Management Experience
• APICS Certification

While some benefits may vary by employment status and location, in general, we offer

• Professional Growth: Clear career path, vertical and horizontal advancement opportunities
• Regular Salary Raises: Following the curve of your career path and performance
• Work Where You Want: Choose to work remotely, in-office, or a combination of the two
• Upskilling: Various trainings, knowledge sharing events, personal learning budget
• Incentive Programs: Rewards for referring employees, sharing knowledge, and more
• Additional Insurance: Attractive health and dental insurance packages
• Extra Days Off: The longer you work with us, the more paid leave you get
• Transport & Leisure: Partial coverage of transport costs, sports passes, takeaway food
• Save for the Future: Set a retirement plan or start an investment program
• Teambuilding: Enjoy team gatherings and communities of interest
• Giving to Others: Take part in various charity and volunteer activities
• Mental Wellness: Support with a counseling package if needed

#LI-DNI

At Tietoevry , we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)