Employer Industry: Financial Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary package
- Leadership role overseeing a cross-functional team
- Chance to drive innovation in digital banking channels
- Work in a dynamic environment that values customer experience and service improvement
- Engage with cutting-edge technology and industry trends

What to Expect (Job Responsibilities):
- Drive growth of key segments impacting customer acquisition and overall revenue
- Oversee the digital strategy and roadmap for assigned channels in partnership with management
- Lead cross-functional teams to address business needs related to digital delivery channels
- Manage customer experience initiatives and recommend solutions for service improvement
- Identify revenue growth areas and implement solutions for potential cost savings

What is Required (Qualifications):
- Bachelor’s degree or equivalent experience
- 7+ years of management experience in online or mobile banking or customer-facing websites
- Financial services industry experience strongly preferred
- 2 years of management experience preferred
- Strong problem-solving skills and ability to coordinate multiple projects simultaneously

How to Stand Out (Preferred Qualifications):
- A proven track record of creating seamless, end-to-end customer experiences
- Experience in managing software channel development lifecycles
- Proficient in writing business requirements, user stories, and use cases
- Familiarity with digital marketing tools, techniques, and metrics
- Excellent interpersonal and communication skills

#FinancialServices #DigitalBanking #LeadershipOpportunity #CustomerExperience #CareerGrowth

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.