Employer Industry: Financial Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, and vision insurance
- Flexible nontraditional banking hours available upon request
- Supportive and collaborative work environment
- Unique vacation purchase program and education reimbursement options
- Nationwide pet insurance coverage for your furry friends

What to Expect (Job Responsibilities):
- Provide superior customer service to clients and internal stakeholders regarding online banking products and services
- Perform daily administration duties, including approving and coding online banking applications and monitoring daily reports
- Facilitate and monitor new remote deposit capture clients
- Assist teammates with sales presentations of online banking and RDC products
- Support testing and manage changes related to business online banking features

What is Required (Qualifications):
- Minimum 4 years of related experience in the financial services industry
- Previous experience working with consumer and business online banking products
- Strong time management skills with the ability to prioritize tasks
- Proficiency in MS Office Suite and Outlook
- Effective oral, written, and interpersonal communication skills

How to Stand Out (Preferred Qualifications):
- Associates or Bachelor’s degree
- Basic knowledge of related state and federal banking compliance regulations
- Knowledge of Jack Henry and Q2 products
- Experience in direct customer service including in-person, phone, email, and/or chat
- Ability to work in a fast-paced environment with minimal supervision

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.