Company Description

We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

Job Description

As the Digital Trading manager, you will be responsible for driving the near to long-term online merchandising strategy. The role requires you to have a comprehensive understanding of the ecommerce marketplace and industry best practices. The position is responsible for helping to optimise the website across all devices, influencing the end-to-end customer journey increasing conversion and driving sales.

The role will be highly collaborative, with key stakeholders including, regional trade, buying, merchandising, trade marketing, technology and analytics.

Ideally you will have strong e-commerce experiences, with a good commercial understanding and an analytical skillset to drive key business decisions. We are looking for someone who is highly entrepreneurial and enjoys working in a fast-pace environment, where being agile is key.

Digital Trade Manager will manage the Digital Trading Assistants and Digital Trading Specialists and will report into the Digital Trading Lead.

What you'll be doing...

• Leading by example, owning and managing Digital Trading activities for a specific market or group of markets, and are responsible for effective and timely execution of all developments within that area.
• Accountable for onsite navigation and customer journey, adopting a test and learn approach to ensure sites are optimised to our global customer.
• Responsible for the management of the browse journey, working with numerous stakeholders including Tech and AI, to configure and develop systems and capabilities.
• Oversees the site standards and ensures the customer journey is as seamless as possible across all Digital Trading touch points.
• Detailed technical proficiency across all systems in the Digital Trading space, working to maximise areas of opportunity and working with Lead/Head Of to determine requirements for technical roadmap.
• Detailed analysis of market and customer trends to build a market relevant onsite strategy for the site and/or hub.
• Development and creation of effective processes, considering all other stakeholders to ensure Digital Trading actions become more efficient and effective.
• Working cross functionally with multiple teams including, but not limited to, Marketing, Commercial and Technology, to continuously drive the market/markets forwards. A key focus on working collaboratively with Trade Marketing and Regional Trading Manager for their specific market.
• Builds and maintains solid relationships with stakeholders, including but not limited to, Tech, Marketing and Commercial, to drive team and market(s) forwards, and is able to spot opportunities across the business to raise team profile and promote collaboration.
• Leads cross-functionally to drive Digital Trading priorities and support the successful execution of the Global Commerce strategy.
• Leads a team of Digital Trading Specialists, responsible for their development and supports DCL with the development of the wider department.
• Improve on our technical capabilities by working with stakeholders to understand and maximise and develop the use of tools and systems, testing new features and upgrades.
• Experienced CMS user and uses technical expertise to manage technical backlog to drive system and tool develop and supports DCL with the diving the DC roadmap forwards.
• Manages the roll out and validation of new features & system upgrades.
• Continuous improvement of onsite rules and rankings, working with Digital Trading Lead to understand and implement site changes in response to market performance.
• Understand previous campaigns and consider local market trading moments to appreciate the performance of each piece of activity and based on this, make recommendations as to how to build on the results for the next iteration.
• * Leads analysis across website(s) and app(s) within a region and/or hub and is able to pull and interpret in-depth analysis, using data to suggest and implement improvements to the customer journey.
• Support the Digital Trading Lead in developing and evaluating a test and learn strategy, across PLP, Navigation and Search; feeding all insights gained from regular reporting back.
• *Promotes a data-led test and learn approach and supports the Digital Trading Lead by implementing optimisation strategies to improve the browse journey; PLP, Nav, Search.

Qualifications

We'd love to meet someone with...

• A solid grasp of ASOS’ vision and Digital Trading’s toolset and processes
• Identifying more efficient ways to carry out existing tasks
• Understand multiple market variances
• High standard of work produced in a fast-paced environment
• Seen as a trusted and well-informed ambassador for the Digital Trading team
• Previous experience within Digital Trading role at an agency or retailer
• An in-depth understanding of data driven merchandising
• Previous analytical experience, preferably in either Adobe, GA or Content Square
• A proactive and flexible approach, with the ability to work without guidance
• The ability to work under pressure and thrive in a fast-paced environment
• Excellent communication and stakeholder management skills
• Able to effectively prioritise workload
• Experience trouble shooting and solving difficult and sometimes technical problems
• Strong attention to detail, quality and accuracy imperative
• A can-do attitude

Additional Information

What’s in it for you?

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave + an extra celebration day
• Discretionary performance related bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Our Commitments

We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how’re we doing it?

We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.

We have several employee networks that operate as safe spaces, to help support and celebrate our people, find out more here.

How can we support you to be your best self? Our Talent team will be happy to provide support e.g. if you need additional time to prepare for an assessment or you have requirements for any part of the interview/hiring process - just let us know by email or phone, whatever works best for you. It’s also our policy to interview all candidates with a disability who meet the minimum requirements for roles they have applied to.

If you have any questions about the policies we have in place to support our employees (e.g. our parental leave approach), just let our Talent team know.