Employer Industry: Legal and Information Services

Why consider this job opportunity:
- Salary up to $393,300
- Comprehensive benefits package including health, dental, vision, and retirement plans
- Flexible work-life balance with options for remote work and generous vacation policies
- Opportunities for personal and professional growth through learning and development programs
- Inclusive company culture with a commitment to diversity and social impact initiatives

What to Expect (Job Responsibilities):
- Lead and manage the account specialist team to ensure exceptional customer service and meet performance metrics
- Collaborate with senior leadership to align account management strategies with business goals
- Monitor sales, renewal, and upsell/cross-sell performance metrics to achieve assigned quotas
- Analyze customer data to identify trends and opportunities for improvement
- Address customer issues promptly to maintain a high level of satisfaction

What is Required (Qualifications):
- 10+ years of experience in account management, retention & renewals, sales, or a related field
- 8+ years of experience leading teams, including talent development and performance delivery
- Proficiency in CRM software and sales tools
- Excellent communication and interpersonal skills
- Ability to travel to Mexico City on a regular basis (typically once a month)

How to Stand Out (Preferred Qualifications):
- Experience in strategic decision-making and risk mitigation
- Strong analytical thinking and problem-solving abilities
- Proven track record of driving revenue targets and growth
- Familiarity with cross-functional collaboration in a corporate setting
- Commitment to continuous learning and improvement

#LegalServices #AccountManagement #CareerGrowth #DiversityAndInclusion #RemoteWorkOpportunity

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