AssistRx

Director, Customer Success ( Remote )


PayCompetitive
LocationOrlando/Florida
Employment typeOther

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  • Job Description

      Req#: 0669107A1E
      Employer Industry: Specialty Pharmacy Services

      Why consider this job opportunity:
      - Competitive pay structure
      - Opportunity for career advancement and growth within the organization
      - Supportive and progressive fast-paced environment
      - Comprehensive benefits including medical, dental, vision, life, and short-term disability insurance
      - Matching 401(k) with immediate vesting
      - Chance to work with a trusted industry leader and develop strategic relationships with valuable customers

      What to Expect (Job Responsibilities):
      - Develop and nurture strategic relationships with key customers, acting as their trusted advisor and consultant
      - Partner with internal teams to launch new clients and support existing ones
      - Collaborate with the technical support team to create onboarding plans and manage customer expectations
      - Conduct business reviews and goal-setting meetings to ensure customer satisfaction
      - Supervise department employees, including interviewing, hiring, training, and performance appraisals

      What is Required (Qualifications):
      - Bachelor's degree from a four-year college or university, or equivalent combination of education and experience
      - 5-10 years of experience in a Customer Success or related role
      - Strong business acumen and customer/client focus
      - Exceptional communication and leadership skills
      - Proven problem-solving abilities and strategic thinking

      How to Stand Out (Preferred Qualifications):
      - Bachelor’s degree in sales, project management, or business administration
      - Experience in digital marketing trends and data-driven marketing
      - Proficiency in presentation skills and the ability to engage stakeholders effectively

      #SpecialtyPharmacy #CustomerSuccess #CareerOpportunity #CompetitivePay #Leadership

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      COVID-19 At AssistRx, we remain focused on supporting our healthcare providers in caring for their patients and providing high-quality healthcare services as needed. Our support staff remains fully staffed and ...