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Director, Customer Success ( Remote )


PayCompetitive
LocationOrlando/Florida
Employment typeFull-Time

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  • Job Description

      Req#: 0669107A1E
      Employer Industry: Specialty Pharmacy Services

      Why consider this job opportunity:
      - Supportive, progressive, and fast-paced work environment
      - Competitive pay structure
      - Matching 401(k) with immediate vesting
      - Comprehensive medical, dental, vision, life, and short-term disability insurance
      - Opportunity to build deep relationships with valuable customers and make a significant impact
      - Chance to lead and develop a team, fostering a collaborative atmosphere

      What to Expect (Job Responsibilities):
      - Develop and nurture strategic relationships with key customers, acting as their trusted advisor
      - Collaborate with internal teams to launch new clients and support existing ones
      - Lead onboarding plans for new customers and manage service expectations
      - Conduct business reviews and goal-setting meetings to ensure customer satisfaction
      - Supervise department employees, including hiring, training, and performance management

      What is Required (Qualifications):
      - Bachelor's degree from a four-year college or university, or equivalent experience
      - 5-10 years of experience in a Customer Success or related role
      - Strong business acumen and communication proficiency
      - Proven leadership skills and customer/client focus
      - Ability to analyze problems and provide strategic solutions

      How to Stand Out (Preferred Qualifications):
      - Bachelor's degree in sales, project management, or business administration
      - Exceptional presentation skills
      - Results-driven mindset with a focus on strategic thinking
      - Technical capacity to understand digital marketing trends

      #SpecialtyPharmacy #CustomerSuccess #Leadership #CareerOpportunity #CompetitivePay

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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