Employer Industry: Healthcare IT

Why consider this job opportunity:
- Competitive salary
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Annual discretionary bonus
- Supportive and diverse work environment
- Chance to make a positive impact on healthcare through innovation and teamwork

What to Expect (Job Responsibilities):
- Lead account management/customer success team to ensure customer satisfaction and retention
- Collaborate with cross-functional departments to meet customer needs and requirements
- Design and implement strategies for product and service delivery
- Monitor project plans, incidents, and patient safety cases
- Conduct quality audit checks and facilitate team meetings

What is Required (Qualifications):
- Bachelor’s degree in IT, Business Management, Business Analytics, or Healthcare
- 6+ years of Client Relationship Management/Account Management/Customer Success Management experience with EHR systems
- 3+ years of Project Management experience
- 2+ years of leadership or supervisory experience in a medical practice, healthcare software company, or similar role/function

How to Stand Out (Preferred Qualifications):
- PMP certification preferred but not required
- Bilingual in English and Spanish preferred
- Technical background with knowledge of databases, application servers, networking, and more
- Ability to lead C-suite meetings and skilled in negotiations
- Great listening and communication skills

#HealthcareIT #CustomerSuccess #CareerGrowth #Innovation #Diversity

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.