Position Summary: The Director of Carrier Relations will be responsible for assisting in the managing of carrier and broker relationships. Responsible for review of agency performance with all carriers/brokers including the analysis and verification of commissions and production, etc. Acts a point person for potential agency errors and participates in research/investigation of potential E&O situations. Also acts as a resource for marketing and production staff regarding both carrier appetites and coverage analysis.

Essential Tasks:

• Management of carrier relations
• Review/analysis of financial results from carriers
• Market/Carrier knowledge communication to all Commercial staff

Core Competencies:

• Leadership: Display leadership skills and ability to motivate fellow employees
• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

• 3+ years of Commercial Property & Casualty Marketing experience required

Licensing and Credentials:

• Active General Lines or Property & Casualty License required

Systems:

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements:

• Periodic travel to Carrier or Higginbotham office locations required* (approximately 25% of the year)
• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions

Equal Opportunity Employer
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