DIRECTOR OF KEY RELATIONSHIPS

Main areas of focus: Major Donor Fundraising, Portfolio Management, Communications, Leadership

Location: Remote - U.S. only. Preference

Eligibility: charity: water is fully remote and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future.

JOB HIGHLIGHT

You’ll partner with the SVP of Development and Development team leaders in the building and execution of team strategies, major donor products and experiences, communications, and fundraising targets.

JOB SUMMARY

As Director of Development, you’ll report to the Senior Vice President of Development and work closely with members of the Key Relationships (KR), Brand Partnerships (BP), and Key Relationships Experience (KRX) teams to execute on the teams’ goals. You’ll advise on and support the Development team hiring strategies and actively participate in the recruitment process. You’ll mentor and manage members of the Key Relationship team on fundraising best practices. You’ll apply industry and institutional knowledge to the development of new processes and initiatives. You’ll work cross-functionally to ensure team and organizational priorities stay in alignment and are well executed.

YOU’LL BE RESPONSIBLE FOR…

● Personally prospecting, cultivating, stewarding, and soliciting a portfolio of Well Members and Water Project Supporters - with special attention paid to upgrading donors with high capacity - with a total annual goal of $5M+

● Supporting the CEO, CRO & SVP of Development with the cultivation and account management of select VIP relationships

● Partnering with the SVP of Development and Development leaders and making recommendations, as needed, on team strategies and KPIs

● Driving strategies and projects that will lead to increased major donor identification, retention, satisfaction, as well as greater internal efficiencies:

○ Executing ongoing, meaningful email communications that will be used in prospecting, cultivating and stewarding major donors (WPS and legacy givers) that span donor audiences

○ Providing expertise and insight for the Development team in portfolio and moves management with donors

○ Partnering and collaborating with the DevOps team to ensure optimal usage of Salesforce and other revenue-related applications and to support data management

○ Working with Engineering, RevOps, BizOps, Marketing and others to lay the foundation for increased donor automation

○ Supporting the SVP of Development on integration to enable intentional donor journeys across the org

○ Leading processes related to inventory management and fundraising

● Mentoring members of the Key Relationship team on fundraising soft and hard skills, setting a real-life example on best practices, like shared fundraising

● Supporting the SVP of Development on hiring strategies & execution and team structure design in order to deepen the capacity of the Dev team and align team resources to support current and future growth

● Driving the strategy to continue to refine and define the identities of our major donor audiences, including WPS and The Tributary; supporting the KRX team in doing the same for major Ops donors (The Well, Paid Ads, Angels & 1M Lives Sponsors)

● Consulting and supporting the KRX team on the execution of meaningful donor products & experiences, providing donor perspective to aid decision making

YOU MUST HAVE…

● A Bachelor’s degree in a related field or similar experience

● Extensive fundraising and management experience, consistently meeting or exceeding revenue targets

● Proven success in fund development for a $50M+ budget non-profit and experience executing on revenue goals from multiple donor channels

● Deep understanding and experience in the donor cycle: prospecting, cultivation, solicitation and stewardship

● Proven ability to drive and lead others through the fundraising process from plan to close

● Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-levels

● Experience in donor product development

● Experience in planning, leading, and managing revenue goals, including coordinating with peers to achieve desired outcomes, and tracking and reporting on progress to the executive team

● Skilled in creating powerful, compelling written and oral communications

● Ability to convey complex ideas through brief, simple materials

IT’S AN ADDED PLUS IF YOU HAVE…

● MA/MS in NonProfit Management, Marketing or MBA preferred

YOU’LL BE SUCCESSFUL IF...

You're sophisticated and love people

You have an innate social intelligence. You can relate to all types of people from all walks of life. You enjoy meeting new people; developing and maintaining relationships is a natural tendency. You are likable, engaging, interesting, and interested.

You’re a relationship builder

You’re skilled at establishing and cultivating strong relationships with peers, across different levels of the organization, and externally with supporters.

You have an entrepreneurial spirit

You take initiative and actively seek to deepen current supporter relationships and to forge new ones.

You're a strategic thinker

You have the strategic prowess and social intelligence required to help build scalable models that leverage charity: water's brand, assets, relationships, and opportunities to meet aggressive growth goals.

You’re a mentor

You enjoy growing and training team members and understand how to maximize their skills and strengths.

You’re passionate about solving the water crisis

You have at least a basic understanding of international development and how to align fundraising goals with our work in the field.

You believe in the future of charity: water

You take your responsibilities seriously; the success of this role is critical to charity: water's growth.

TEAM OVERVIEW

The Key Relationships team cultivates lasting and meaningful relationships with our most generous supporters. They work directly with our community to engage and steward donors who either sponsor an entire water project or join the community of givers who cover our operational costs. This caring, charismatic team is often the face of our organization.

ORGANIZATIONAL OVERVIEW

At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 17.5 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.

At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.

BENEFITS & PERKS

Unlimited PTO

Summer Fridays

6-week paid sabbatical leave after 5 years of employment

Annual bonus potential through The Pool

401k plan + employer match

Medical covered at 80% + Dental/Vision contributions

FSA + dependent day care FSA

Employer-paid life insurance, STD, LTD

16-week paid maternity and paternity leave for new parents

Stipends for Home office, Professional Development, TSA Pre-check and a You-do-You Perk

2-4 annual travel opportunities to spend quality in-person time with the team

Note, charity: water will never ask you for your credit card or financial information during the interview process. Should you receive a message requesting this information, please mark the email as spam and report here.