Employer Industry: Humanitarian Services

Why consider this job opportunity:
- Starting salary of $22.00 per hour, with additional shift differentials ($1.75 after 3 PM, $2.75 on weekends)
- Comprehensive benefits package including medical, dental, and vision plans
- Generous paid time off starting at 15 days per year, plus 11 paid holidays
- 401K plan with a 6% match and paid family leave
- Supportive work environment that encourages personal and professional growth
- Opportunity to make a meaningful impact in the community through humanitarian work

What to Expect (Job Responsibilities):
- Manage routine to moderately complex donor complication cases by providing appropriate care and support to donors
- Provide timely and accurate responses to donor inquiries regarding eligibility, complaints, and concerns
- Conduct medical director/designee reviews and quality assessments for donor complication cases
- Investigate and correct discrepancies in donor records while ensuring confidentiality
- Monitor security access to confidential donor records and prepare reports on donor complication cases

What is Required (Qualifications):
- High school diploma or equivalent with medical certification such as Registered Nurse (RN), Licensed Practical Nurse (LPN), or Medical Laboratory Professional (MT or MLT) required; Associate's degree preferred
- Minimum of 1 year of experience in patient care, blood collections, or patient testing
- Excellent written and verbal communication skills, with the ability to probe donors for complete health histories
- Intermediate to advanced computer skills, particularly with Microsoft Office applications
- Ability to work collaboratively in a team environment

How to Stand Out (Preferred Qualifications):
- New graduate nurses are encouraged to apply
- Experience with donor management or in a medical setting
- Knowledge of regulatory standards related to blood donation and donor care
- Familiarity with data entry and record-keeping practices in a healthcare context
- Strong problem-solving abilities and attention to detail

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