Higginbotham

Interface Configuration & Help Desk Specialist


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: DOWNL003296
      Employer Industry: Insurance and Financial Services

      Why consider this job opportunity:
      - Opportunity for career progression and growth within the company
      - Generous employee benefits package, including a robust wellness program
      - Employee ownership opportunities available
      - Work remotely, offering flexibility in your work environment
      - Engage in a pivotal role ensuring seamless data integration and support

      What to Expect (Job Responsibilities):
      - Oversee and manage the systems that interface between the agency management system and insurance carriers, ensuring accurate data transfers
      - Configure and set up systems that interface with Applied EPIC, ensuring proper mapping and integration of data fields
      - Monitor download transactions for errors, troubleshoot issues, and coordinate with carriers and software vendors to resolve problems
      - Conduct regular audits to ensure data integrity and consistency across all download transactions and systems
      - Provide support to internal users for download-related issues, offering guidance and assistance

      What is Required (Qualifications):
      - Minimum of 3-5 years of experience with IVANS Download processing or managing property and casualty insurance accounts
      - Exceptional analytical and problem-solving skills for diagnosing and resolving technical issues
      - Excellent written and verbal communication skills for effective collaboration with internal and external partners
      - High attention to detail, ensuring accuracy in download configurations and data transactions
      - Ability to work both independently and collaboratively within a team environment

      How to Stand Out (Preferred Qualifications):
      - Proficiency in Microsoft Excel, Microsoft Word, and Outlook
      - Strong organizational skills with the ability to manage multiple tasks effectively
      - Experience in process improvement initiatives related to data integration
      - Familiarity with data quality assurance practices in the insurance industry

      #Insurance #DataIntegration #RemoteWork #CareerGrowth #EmployeeOwnership

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Higginbotham is your single source for insurance, wealth management, and employee benefit needs. We’ll learn your needs and help you understand your options.