Higginbotham
Interface Configuration & Help Desk Specialist
PayCompetitive
LocationRemote
Employment typeFull-Time
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Job Description
- Req#: DOWNL003296
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Opportunity for career progression and growth within the company
- Generous employee benefits package, including a robust wellness program
- Employee ownership opportunities available
- Work remotely, offering flexibility in your work environment
- Engage in a pivotal role ensuring seamless data integration and support
What to Expect (Job Responsibilities):
- Oversee and manage the systems that interface between the agency management system and insurance carriers, ensuring accurate data transfers
- Configure and set up systems that interface with Applied EPIC, ensuring proper mapping and integration of data fields
- Monitor download transactions for errors, troubleshoot issues, and coordinate with carriers and software vendors to resolve problems
- Conduct regular audits to ensure data integrity and consistency across all download transactions and systems
- Provide support to internal users for download-related issues, offering guidance and assistance
What is Required (Qualifications):
- Minimum of 3-5 years of experience with IVANS Download processing or managing property and casualty insurance accounts
- Exceptional analytical and problem-solving skills for diagnosing and resolving technical issues
- Excellent written and verbal communication skills for effective collaboration with internal and external partners
- High attention to detail, ensuring accuracy in download configurations and data transactions
- Ability to work both independently and collaboratively within a team environment
How to Stand Out (Preferred Qualifications):
- Proficiency in Microsoft Excel, Microsoft Word, and Outlook
- Strong organizational skills with the ability to manage multiple tasks effectively
- Experience in process improvement initiatives related to data integration
- Familiarity with data quality assurance practices in the insurance industry
#Insurance #DataIntegration #RemoteWork #CareerGrowth #EmployeeOwnership
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Higginbotham is your single source for insurance, wealth management, and employee benefit needs. We’ll learn your needs and help you understand your options.