Job summary

Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.

We have Part-Time positions available for Drivers in the Wakefield area working various shifts during the Out of Hours period driving the Doctor to home visits (or other premises) and for patient transport.

Hourly Rate: £10.92 in hours, £11.92 out of hours

(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)

Base Location: Local Care Direct,Trinity Medical Centre,Thornhill Street,Wakefield,West Yorkshire,WF1 1PG

Shifts Available:

Tuesday weekly 18.45-23.44
Wednesday weekly 18.45-00.14
Friday weekly 18.45-00.14
Friday weekly 18.45-23.44
Saturday weekly 18.00-00.14
Sunday weekly 13.00-17.59
Sunday weekly 18.00-23.44

Main duties of the job

All Drivers are responsible to the Out of Hours or Duty Team Manager for driving the Duty Doctor to home visits and to other premises, and for patient transport when needed.

You will be required to drive the Duty Doctor to patient homes within the West Yorkshire area. You will support the Duty Doctor with administrative tasks and the control of drugs to enable them to perform their duties satisfactorily.

You will need a driving licence with no more than 3 points, extensive experience of driving in cities and motorways, both day and night time, together with customer service skills to enable you to work in partnership with the Duty Doctor and colleagues to provide the best standard of care to our patients.

About us

A few Benefits of working for Local Care Direct are:

Employee Assistance Programme
NHS Pensions Scheme
Comprehensive Staff Training
Opportunity to pick up additional shifts
Regular salary reviews
Free Flu Jab
Staff Awards
Dedicated friendly teams

N othing matters to us more than people - The way we treat our patients and the people who work for us; the way we do things and our commitment to keep our promises are what we value most.

We do what we say we will do and we do it well - Local Care Direct is a Social Enterprise organisation providing a wide range of healthcare services in Yorkshire. We are a community owned organisation, independent from the NHS and committed to putting patients first.

Internal Reference Number: LB3605

Date posted

12 January 2024

Pay scheme

Other

Salary

£10.92 an hour (£11.92 an hour for Out of Hours)

Contract

Permanent

Working pattern

Part-time

Reference number

B0250-24-0001

Job locations

Trinity Medical Centre

Thornhill Street

Wakefield

West Yorkshire

WF1 1PG

Job description

Job responsibilities

Job Title: Driver

Team: West Yorkshire Urgent Care

Line Manager: Area Manager

Base Location:Trinity Medical Centre, Wakefield

DBS Check Level Required: Enhanced with adult & child barring check

Vaccination Requirements:

Covid19 double vaccination recommended
This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation.
Flu jab recommended and will be offered.

Job Purpose:

All Drivers are responsible to the Area Manager for driving the Duty Doctor to home visits and other premises and for patient transport when needed.

KEY PRINCIPLES

1. Drive the Duty Doctor to home visits and other premises as directed by the Duty Controller/Team Manager.

2. Drive the vehicle in a controlled and calm manner, observing local speed limits and prevailing road conditions.

3. Collect patients from their home address and transport to their appointment, or from appointment to their home address.

4. Ensure that all procedures around the checking and safe keeping of drugs are adhered to.

5. Ensure that the protocols around the booking in and out and usage of controlled drugs are adhered to at all times.

6. Maintain Pharmaceutical records as required by the company

7. Assist the Duty Doctor in any tasks he/she believes to be appropriate to your capability.

8. Ensure that the Duty Doctor has all the information and available equipment to fulfil his/her role.

9. Ensure patient confidentiality is adhered to at all times.

10. Ensure rota details are checked prior to duty so that you and the clinician are ready for the start of the shift.

11. Inform the Contact Centre if not ready for start of shift and enter details on the handover report.

12. Maintaining the cleanliness of your Local Care Direct vehicle.

13. Maintaining vehicle records as required by the company.

14. Ensuring the safety and good working order of their allotted Local Care Direct vehicle and reporting any faults on an LCD Vehicle check list.

15. Ensuring that the workplace is safe and that any potential hazards/problems are reported via a significant event form.

16. Assist with the implementation of any new measures deemed necessary by the management or LCDs Executive.

17. Make the Area Manager / Duty Team Manager aware of any operational issues as they arise that may impact operational service delivery in real time if urgent or via base Handover form if non-urgent.

18. Reporting any faults on SystmOne which includes connectivity for the laptop, to the Contact Centre Controllers and via Handover Report form at base location AND Significant event form if appropriate.

19. Ensure that there is sufficient stationery, pharmaceuticals or injectables in the vehicles or PCCs. Report any issues to the Area Manager via a significant event form.

20. Working to Standard Operating Procedures at all times and in particular the Driver SOP.

21. Working flexibly such as working at another location or different role to support the business needs on occasions i.e. mobile driver could be asked to cover a Patient Transport Service or Receptionist shift subject to them having received the appropriate training.

22. Maintain a valid smartcard and adhere to information governance rules surround such.

23. Maintain and use own NHS/LCD email account for purpose of receiving communications and updates.

24. Learn and understand National Quality Requirements specific to driving role and work with Management to achieve them.

25. Be aware of and understand vehicle tracking system.

26. Have an awareness of CQC and its purpose and support the Organisations continued registration in doing so.

27. Support collection of Patient Satisfaction data when requested to do so.

28. Ensure regular contact with the Contact Centre at start, finish and during session.

HEALTH, SAFETY & SECURITY

To report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures.
Ensure compliance with Health and Safety at Work regulations.
Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection.
Ensure compliance with Infection, Prevention and Control guidelines.

COMMUNICATIONS & RELATIONSHIPS

To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes.
To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas.
To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post.

PATIENT CARE

To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision.
To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct.

FINANCIAL RESOURCES

To ensure financial policies and procedures are maintained and the budget is adhered to and that best value for money is achieved.

CONFIDENTIALITY

To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times.

TRAINING

To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained.

INFECTION PREVENTION AND CONTRO L

Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this.

SAFEGUARDING

Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures.

MANAGING SELF

Ensure that all Driver health and licence checks are complied with.
Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective.
Ensure that mandatory training is up to date and participate in training as appropriate.
Effectively utilise time management, organisational, co-ordination and if required - management skills.
Identify own professional development needs through the Personal Development Review process (PDR).

The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager.