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Job Description
- Req#: DPDHGLOBALAV224343ENGLOBALEXTERNALAVATURE
- Perform the duties of a transport operative - supervisor.
- Direct the work of team members
- Diesel records and reconcile with Stanfleet on Monthly basis
- Routing been done via Plato
- Maintain records and review documents prepared by the team
- Monitor performance of team members
- Report any breaches of Health & Safety regulations and incidents/accidents
- Daily measurement of key performance indicators (KPI) in accordance with each client's service level agreement (SLA) and reporting thereof
- Daily, Weekly and monthly reports on operational KPI`s and staff performance
- Perform additional duties as assigned by management.
- Conduct training for new team members as required.
- Conduct team communication sessions (team briefs)
- Ensure vehicles loaded correctly according to invoices and Plato
- Safe keeping of all keys, gps, cell phones and diesel cards
- Make sure signing in and out of cell phones and Gps by each driver
- Manage Transport processes.
- Manage employees daily and the working hours including overtime
- Handle all disciplinary matters including investigations.
- 24/7 response on Accidents and Breakdowns
- Matric
- At least 3 years’ experience in a similar role
- Relevant Tertiary Qualification or equivalent an advantage.
- Good written and communication skills and understand basic arithmetical principle.
- Ability to read; understand and follow directions and instructions.
- Ability to communicate fluently on all levels.
- Good written and communication skills and understand basic arithmetic
- To co-ordinate movement of stock out of depot in a manner to maximize profit
- Person should know what products are handled by the Company.
- Person should be able to enforce health and safety procedures and identify hazards.
- Person needs good understanding of distribution and transport methods.
- Person has a good understanding of quality as a key value
- Awareness of importance of security
- Operational knowledge and understanding of service delivery.
- Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically.
- React to customers in a courteous and professional manner and maintain at the highest level
- Person should be able to propose different solutions to problems - must be able to act on their own without being urged to do so
- Ability to meet time limits as set.
- 3-5 years in warehousing/logistics/FMCG environment
- Knowledge of client’s requirements and customer needs
Job Purpose:
To provide support to the Transport Manager - and to assist in the control of dispatch. Ensure that all loads on the load plan are loaded and that all vehicles are fully utilized. Ensure that all vehicles are correctly loaded to avoid damages. Compliance with OSHAC - Labour Relations Act and Skills Development Act whilst maintaining sound IR. Service delivery must be on time and accurately. Ensure customer service is the highest standard and that losses to the Company are kept to a minimum. To always maintain the integrity of the Company. Assist drivers with delivery queries at customers.
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Key Accountabilities:
Qualifications, Experience & Attributes:
About the company
We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.