Dysphagia Inside Sales Specialist

Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging which is part of the overall Bracco Group. The Company specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents. Bracco Diagnostics Inc. primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness.

Job Purpose

This position is responsible for growing sales of the Varibar franchise. Selling activities include, but are not limited to call planning, account profiling, telesales presentations and the reporting of designated activity through SalesForce.com, or other Bracco Diagnostics Inc. designated customer relationship management (CRM) system.

Main Responsibilities, Activities, Duties and Tasks

• Deliver effective Varibar telesales presentations.
• Occasionally provide in-person account visits/consultations when necessary and approved by manager.
• Expand sales in assigned territories through up-selling existing customers not using the full Varibar portfolio and to bring on new customers.
• Become expert in the Varibar product line in order to have detailed product discussions with customers about the Varibar franchise and/or specific Varibar products.
• Establish relationships with appropriate Bracco Diagnostics Sales teams to share account level information and securing their assistance, when necessary, to gain new Varibar customers.
• Provide market intelligence/trends to Oral Imaging marketing team.
• Protect customer base through customer retention activities.
• Document in SalesForce.com all customer contacts to ensure that this information is archived and can be reviewed by others in the Bracco Diagnostic Inc organization.
• As needed, provide support at national and regional scientific meetings (e.g. Society of Abdominal Radiology or American Speech Language Hearing Association).
• As needed provide product training to internal Bracco Diagnostic Inc audiences.
• Be an effective team member by providing support to other members of the Varibar Sales and Marketing team.
• Be an effective team member through generation of potential business improvement ideas.
• Ad hoc special projects to support the Bracco Diagnostics Inc. business.

Supervisory Responsibilities

• N/A

Education

• College degree and/or 2 – 3 years telemarketing/telesales/inside sales or equivalent experience preferred.

• Speech Language Pathologist with experience in Dysphagia is preferred.

Professional Experience, Knowledge & Technical Skills

Required experience and skills include:

• Three to five years selling experience
• Excellent communication skills
• Ability to effectively and positively interact via the telephone
• Strong comfort level in making cold calls to potential customers

Professional knowledge (Core Competencies)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the core competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• • Collaboration and Impact
  • Quality of Communication
  • Ownership Mindset
  • Customer Focus
  • Teamwork
  • Influence Management
  • Business Planning (Strategy, Organization & Implementation)
  • Initiative

Soft Skills – Company Values & Behaviours

Adhere to the Bracco’s core values, including:

• Passion: Connecting People and Networking; Be Yourself
• Extraordinary: Leading People and Delegation; Courage
• Continuous Evolution: Insight and Learning Agility; Digital and Technology Orientation
• Sustainability: Long-Term Value Creation; Accountability

Core Relationships

Internal Relationships will include:

• Field Sales - general support of sales activities
• Marketing - collaborate on related matters
• Marketing Support Services - market research, conference planning and sales training

• External Relationships will include: clinical investigators, key opinion leaders, related vendors and customer contacts.

Certificates, Licenses, Registrations

• N/A

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Primarily an office environment.
• Much of the day will be spent on the telephone in conversing with customers/potential customers.
• Commute to customer accounts within driving distance.
• Possible air travel to accounts that meet certain opportunity requirements.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The position is remote.
• Hospitals and Healthcare facilities
• Travel (car, air travel, hotels)

Bracco Diagnostics Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or any other protected status.