Role Overview

Set and execute the digital merchandising strategy to ensure an engaging and efficient online shopping experience. Manage visual merchandising, on-site product discovery, product education, and stock flow and reporting.

Responsibilities

Setting eMerchandising Strategy

· Working with our global team, develop and implement an eMerchandising strategy that aligns with the company’s overall goals and objectives on revenue and engagement.

· Continuously analyze and optimize the merchandising strategy to improve customer engagement and conversion rates.

· Collaborate with the marketing and e-commerce teams to ensure the strategy is integrated into broader online initiatives.

Visual Merchandising

· Oversee the visual presentation of products on the website to ensure a consistent and appealing shopping experience.

· Develop and execute seasonal and promotional merchandising plans.

· Ensure that product pages are visually appealing and provide a seamless user experience.

On-site Product Discovery

· Optimize on-site search and navigation to improve product discoverability.

· Implement strategies to enhance product recommendations and cross-selling opportunities.

· Analyze user behavior to identify and address gaps in product discovery.

· Review seasonal merchandising touch points and implement new features where necessary.

Product Education

· Work with marketing to develop and manage content that educates customers about products, including features, benefits, and usage.

· Collaborate with the content team to create product descriptions, guides, and videos.

· Ensure that product information is accurate, up-to-date, and engaging.

· Review product page descriptions and ensure best translation and information for local consumer.

Stock Flow and Reporting

· Creating, managing, and delivering data-driven site merchandising strategies focusing on year-on-year sales growth, conversion, and engagement across Arc'teryx.jp

· Monitor and manage stock levels to ensure product availability and minimize stockouts.

· Coordinate with the supply chain and inventory management teand inams to optimize stock flow.

· Develop and maintain reporting systems to track inventory, sales, and merchandising performance.

· Provide insights and recommendations based on data analysis to improve stock management.

• Minimum 5 years of experience in digital merchandising or e-commerce
• Proven track record of developing and executing successful merchandising strategies
• Experience managing a team
• Experience with e-commerce platforms and inventory management systems

• Strong understanding of digital merchandising and e-commerce principles
• Proficient in visual merchandising and on-site product discovery techniques
• Excellent project management skills
• Strong analytical skills to measure and optimize merchandising performance
• Proficient with e-commerce platforms and merchandising tools

• Strategic thinking
• Attention to detail
• Analytical mindset
• Strong communication skills
• Team spirit
• Customer-centric mentality