eCommerce Manager - Iittala & Nordic Brands

As part of Fiskars Group, Iittala is at the start of a journey to build a substantial direct-to-consumer eCommerce business. With an ambition to grow 3x and more over the coming years, you will be joining a key strategic program to ensure the growth of Fiskars into the next 100 years.

We are now looking for an eCommerce Manager to join our Iittala & Nordic Brands eCommerce team for a fixed-term 1-year parental leave substitution (from January 2024 until December 2024) .

About the role

As eCommerce Manager you will maximize the value produced by the Iittal a eCommerce team and ensure that customer needs and quality standards are met. Your main responsibility will be to drive sales growth and profitability through effective eCommerce strategic and tactical initiatives. You will lead the eCommerce operations supported by the full Iittala & Nordic brands eCommerce team . This is also an opportunity to support in strategic topics and development, meaning working closely with the eCommerce Director to develop the overall eCommerce strategy and platform development roadmap . Based on the strategic roadmap, you’ll bridge strategy into actionable items that deliver the eCommerce teams goals and support our brands’ success.

Sound like an exciting challenge? We hope so !

Responsibilities:

• Driving sales growth and profitability of eCommerce through effective execution of strategic and tactical digital and omnichannel initiatives .

• Delivery of the targeted sales forecasts, monitoring daily sales volume, revenues and overall profitability, effective use of the tactical campaigns.

• Lead the eCommerce operations, incl. close communication with customer service and the warehouse.

• Work closely with the cross-functional Iittala & Nordic Brands team consisting of e.g. merchandising, brand market ing, content production and retail.

• Acting as the Product Owner in an agile set-up to run eCommerce operations.

• Owning, maintaining and prioritizing team backlog to maximize eCommerce growth .

• Liaising with product management (eCommerce Director) and stakeholders to define the eCommerce vision and roadmap and align the team backlogs to business objectives .

• Translating the roadmap into concrete work tasks for the teams .

• Playing a significant role in agile planning events, demos and retrospectives and d efining iterations and stories .

• Collaborating and coordinating with other brands’ eCommerce product owners.

• Line manager for 3 eCommerce Specialists.

About you

Qualifications:

• 5+ years of overall work experience , from which 3+ years in a similar role as an eCommerce manager or another role in digital sales .

• You are at home in fast-pace retail environment ; perk if you’ve taken part in an agile transformation .

• Strong analytical, prioritization, and negotiating skills .

• Minimum of Bachelor’s degree .

• You speak and understand both English and Finnish at professionally fluent level . Swedish is considered a n advantage .

• You are capable of adapting to evolving roles and ways-of-working ; you lean into and embrace change .

This position is based in Espoo, Finland. Enjoy flexibility while experiencing the pulse of our offices and culture with our hybrid working set-up! In this role you will report to eCommerce Director Iittala & Nordic Brands, Sanna Haapaniemi.

Need more details?

Please call eCommerce Director Sanna Haapaniemi by phone (+358 503 793 442) during the following hours: Tue Nov 14 th 8-9 o’clock or Thu Nov 2 3 rd 1 4 -1 5 o’clock.

Ready to join?

A pplications will be handled on an ongoing basis, with the very latest application date Dec 3rd , 202 3 . The target start for the position is in January 2024.